We have been part of the pet industry since
1999 and have been giving specialised service,
advice and information relating to the purchase of your new
puppy. We helped pioneer the specialised concept relating
to the purchase of a puppy in Queensland.
Dog ownership is one of the most rewarding
experiences you can have in your lifetime, a new puppy or
dog can add many hours of pleasure and joy to your family's
life. However before you purchase a new puppy you must realize
that it will be a lifetime commitment so make sure
you research and ask as many questions as you can. Owning a puppy
will require financial, emotional and lifestyle change so please do
not rush into it too lightly, they will be a part of your family on
average for about 12 years.
All of our puppies come Vaccinated, Wormed, Flea
treated, Heartwormed, Microchipped and Puppy Palace feeds
all the pups on the "Advance" premium puppy
biscuits. They all come with a Free After Purchase
Vet check, a 7 day health Guarantee, and also customers are offered
a $20 off voucher for desexing their new puppy, (only from
our nominated vet - My Pets Vet, at Bald Hills, as
this is pre paid for by Puppy Palace). We also provide you with a
30 day Pet Insurance which for illness takes 72
hours to be effective, and has immediate coverage for
accident. (This takes effect once we lodge the new Pet
Insurance application onto the computer - you, the client will
also receive an email from the insurance company with all the
details). As pups that fly leave our control we cannot/do
not provide a health guarantee with these pups. These pups go
through different sets of hands and flights can also stress a
Our professional staff will make every step of purchasing
the new edition to your family as easy a transition as possible by
educating you about Toilet Training, Feeding, Health Requirements,
Toys, Bedding, etc. Puppy Palace provides all new owners
with an informative take home folder containing all of this
Puppy Palace provides a one-stop shop
that offers a unique display of puppies for sale and an
extensive range of products for your new family
member. You will find our staff both warm, friendly, helpful and
We here at Puppy Palace "DO NOT"
support PUPPY FARMS
If we did we would not have been in business since January 1999. We
care about the health and welfare of all of our puppies and work
closely in conjunction with My Pets Vet at Bald Hills. Our
shop does not have/nor do we support the "doggy in the window"
(Impulse buying), so we are located in an industrial area instead
of a shopping centre. Our customers have to source us via the
When selling a puppy we will spend alot of time with
a potential new puppy owner, we educate them and explain how to
puppy train a new puppy and how to "puppy proof", the home so that
they do not get upset with their new family member. We do
this even if the pup is purchased from another shop, the
RSPCA or another breeder as we want our customers
properly "puppy" educated. We pride
ourselves on the fact that we are specialists in our field.
We have over 100 individual breeders
registered with us so that there is NO over breeding of a
The term "Puppy farm" has been hijacked by activists to
shake confidence in pet shops and discourage people from owning the
dog that they choose. The actual definition of "puppy
farm" is a description of a substandard
breeding operation with poor hygiene, poor
socialisation, and poor management of their breeding stock which
can be up to 100 or more breeding bitches. The real term that
is now used is "SUBSTANDARD
Any form of breeder can come under this description. Any of these
would, and should, be closed by the RSPCA and local councils as
soon as possible.
The more Substandard Breeders that get shut down is
better for the regulated pet industry members like
ourselves; we would not allow our breeders to breed our lovely
pups in those kinds of disgusting conditions.
Information from people like the RSPCA and the Media
about, Puppy Factories is disappointing for the regulated pet
industry like us. Inaccurate information like "50% of all puppies
come from Puppy Factories" end up in pet shops (which is NOT true).
However, no mention of the 95% of puppies are NOT sold
through Pet Shops, i.e. Internet, Trading Post, newspapers,
etc. the RSPCA must realise that without a regulated pet shop
industry the welfare of the animals would be 100% worse. It
is very frustrating for the ethical pet shop owners
like ourselves, when such a major effort is made by
us and there is no acknowledgement of our good work. (alot of this
information had been obtained from the PIAA, of which we are a
As we all know we are only allowed up to 2 dogs in a
residential yard, when we want to breed more dogs we have to create
a larger allotment or farm environment. Most large breeders
whether registered breeders or unregistered breeders, and all
kennels, have to be checked regularly by their local government
and/or usually require yearly renewable breeders permit with their
Our bigger breeders only have about 15 breeding
bitches (not up to 100 like the "substandard breeders", we
are seeing on the TV), we also occasionally get our
registered pups from CCC registered breeders. Some of these may
also breed up to 15 + bitches.
We also get pups from people like you and
me that may have a couple of dogs that may have puppies.
The puppies we receive into store are also generally fed on Advance
(the best nutrition a pup can get - once pups are booked in with us
we tell out clients to buy the advance rehydratable or growth
biscuits). They are well looked after (many are raised in the
breeders homes). We just breed what the customer is looking
for, which are the cross breeds and a few select pure breeds. CCC
registered breeders WILL NOT breed the cross dogs as
these cannot be shown in the dog show rings.
We are also proudly a member of The Pet Industry
Association of Australia.
"Data provided clearly shows that most pets from
SUBSTANDARD breeders are sold through the
internet and classifieds".
All our breeders are required to fill out statutory
declarations giving all their own details as well as the
details of the parents of the pups, and the pups
We also defiantly agree that some breeders are disgusting
in their breeding habits and feel that it is also the local
councils that collect rates and charge the breeders for having
breeding dogs in their respective council shire should
control and inspect and regulate those breeders, and the conditions
that their dogs are kept in. The Councils should report those
breeders who are doing the industry damage.
We will even refer customers to the RSPCA to
source a new family member, however, some have young children and
want to start with a puppy so they will know the temperament of the
dog etc. In most cases the customer returns to us because the
RSPCA does not have any pups for sale.
We appreciate you visiting our website and hope that
this information will help you in your decision making, please do
not hesitate to contact us if you have any further enquiries.
We hope to see you in store soon.
We specialize in both
small and large breeds, pure and cross. If you are in the market
for a dog, Puppy Palace is available to assist you in making the
breed choice best suited to your lifestyle and personality. We will
spend the time asking the questions that will ensure you make the
right decision as to the appropriate breed for you and your
Puppy Palace Pet Shop
We sell pups and ALL associated Accessories, Toys,
Bedding, Food, Health Products for your new puppy or dog, all at
discounted prices, please call us to check prices on all our
You can as a consumer always decide to RESCUE a
dog or puppy from your local RSPCA.
PLEASE NOTE:- A puppy sale instore takes about 1 hour to
get through..... from first showing the puppy to going through
training puppy/raising puppy and filling out all the paperwork.....
so the last puppy sale must be started 1 hour prior to closing
MONDAY - SATURDAY : 9am - 5pm
SUNDAY : 9am - 4:30pm
PUBLIC HOLIDAYS : 9am - 3pm
ASK ABOUT PET INSURANCE
30 Pickering St, Enoggera
Queensland, Australia, 4051
Ph: 07 3855 5511
Mob: 0408 985 133